7p774 Privacy Policy
— Your Data, Your Rights

1. Overview & Scope

This Privacy Policy (the "Policy") sets out how 7p774 ("we", "us", "our", or "the Platform") collects, processes, stores, shares, and protects the personal data of individuals ("you", "the User", or "the Player") who access or use the 7p774 website at https://7p774.com and all associated products, services, mobile interfaces, and customer support channels.

This Policy applies to all registered players, prospective players who have initiated but not completed registration, visitors to the 7p774 website, and individuals who contact our support team via any channel. By accessing or using the 7p774 platform, you acknowledge that you have read and understood this Policy. If you do not agree with the way 7p774 processes personal data as described in this Policy, you must discontinue your use of the platform and request account closure.

This Policy should be read in conjunction with the 7p774 Terms & Conditions, which govern the overall use of the platform. Where this Policy and the Terms & Conditions overlap on matters of data handling, this Policy takes precedence with respect to privacy and data protection matters specifically.

1.1 Definitions

• "Personal Data" means any information that directly or indirectly identifies a living individual, including name, email address, phone number, payment details, IP address, device identifiers, and gameplay records linked to an identified account.
• "Processing" means any operation performed on personal data, including collection, storage, retrieval, use, disclosure, transfer, erasure, and destruction.
• "Data Controller" refers to 7p774, which determines the purposes and means of processing your personal data.
• "Third-Party Processor" refers to any external organisation that processes personal data on 7p774's behalf under a contractual data processing agreement — for example, payment gateways, KYC verification providers, and fraud detection services.
• "KYC" means Know Your Customer — the identity and age verification process that all 7p774 account holders must complete before withdrawals are processed.

2. Data We Collect

7p774 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party sources such as payment processors and identity verification providers. We apply the principle of data minimisation — we collect only what is necessary for a clearly defined purpose.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type (mobile/desktop), screen resolution, and device identifiers.
• Usage Data: Pages visited, session duration, games played, bets placed, bet amounts, win/loss history, features accessed, and click-stream data within the 7p774 platform.
• Location Data: Country and city-level geolocation derived from your IP address. 7p774 does not collect precise GPS-level location data from your device.
• Cookie & Tracking Data: Session cookies, persistent preference cookies, and analytical cookies. See Section 5 (Cookies & Tracking) for full details.

2.3 Data Received from Third Parties

• KYC Providers: Identity verification status (pass/fail/pending), document authenticity assessment results, and politically exposed person (PEP) or sanctions screening outcomes.
• Payment Processors: Transaction confirmation status, payment reference numbers, and chargeback notifications from bKash, Nagad, Rocket, Upay, and supported Bangladesh banks.
• Fraud Detection Services: Device fingerprint risk scores, IP reputation data, and behavioural anomaly flags used to protect your account from unauthorised access.

3. How We Use Your Data

7p774 processes personal data only where there is a clear, lawful basis for doing so. The primary legal bases on which 7p774 relies are: (a) contractual necessity — processing required to perform the services you have contracted for when opening a 7p774 account; (b) legal obligation — processing required to comply with applicable laws including anti-money laundering (AML) regulations, responsible gaming obligations, and financial reporting requirements; and (c) legitimate interests — processing conducted for fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights.

3.1 Core Processing Purposes

3.2 Marketing Communications

7p774 will only send you marketing communications — including promotional bonus offers, seasonal campaign notifications (e.g., Eid, Pohela Boishakh, BPL season), and new game alerts — if you have explicitly opted in to receive such communications at the time of registration or through your account notification preferences. You may withdraw your consent and opt out of marketing communications at any time by updating your account preferences or contacting our support team. Opting out of marketing will not affect the delivery of essential transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts).

4. Data Sharing & Disclosure

7p774 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We share personal data only in the specific circumstances set out below, and only to the minimum extent necessary for each purpose.

4.1 Authorised Third-Party Processors

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported Bangladesh payment channels receive only the transaction and identification data strictly required to process your deposit or withdrawal.
• KYC & Identity Verification Providers: Specialist third-party verification services receive your identity documents and liveness data solely for the purpose of completing mandatory age and identity verification.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session identifiers necessary to deliver their game content. These providers do not receive your full identity, financial, or contact data.
• Customer Support Platforms: Our live chat and ticketing system provider processes communications data (chat transcripts, email content) under a data processing agreement with strict confidentiality obligations.
• Fraud Detection & Cybersecurity Services: Device fingerprinting and IP intelligence providers receive technical data for the purpose of identifying and preventing fraudulent account access and bonus abuse.
• Analytics Providers: Web analytics services receive aggregated, anonymised usage data to help 7p774 understand platform performance and improve user experience. No personally identifiable information is shared with analytics providers.

4.2 Legal Disclosures

7p774 may disclose personal data to competent governmental, regulatory, law enforcement, or financial intelligence authorities in Bangladesh or internationally where such disclosure is required by a lawful order, court order, legal process, or where 7p774 reasonably believes disclosure is necessary to: (a) comply with applicable law; (b) protect the rights, property, or safety of 7p774, its players, or the public; or (c) detect, investigate, or prevent fraud, money laundering, or other financial crime. In each case, only the minimum data necessary for the lawful purpose will be disclosed.

5. Cookies & Tracking Technologies

The 7p774 platform uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to ensure the platform functions correctly, to remember your preferences, and to analyse how players use the platform so that we can make improvements. This section explains what cookies we use, why we use them, and how you can control them.

5.1 Cookie Categories

5.2 Managing Cookies

You can manage non-essential cookies by adjusting your browser settings. Most modern browsers allow you to block or delete cookies through the browser's privacy or settings menu. Please be aware that disabling functional or preference cookies may affect your experience on the 7p774 platform — for example, your session settings may not be saved between visits. Disabling strictly necessary or security cookies will prevent you from accessing core platform features and is not recommended.

6. Data Security

7p774 implements a multi-layered information security programme to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security approach is informed by industry best practices and is reviewed and updated regularly to address evolving threats.

6.1 Technical Security Measures

• TLS/SSL Encryption: All data transmitted between your browser and the 7p774 platform is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms that your connection to 7p774 is encrypted.
• Password Hashing: Account passwords are never stored in plain text. All passwords are hashed using a strong, salted cryptographic algorithm before being stored. 7p774 support staff cannot see your password under any circumstances.
• Two-Step Verification (2SV): 7p774 offers two-step verification on all accounts. Enabling 2SV via your account security settings significantly reduces the risk of unauthorised 7p774 Login access, even if your password is compromised.
• Access Controls: Personal data is accessible only to 7p774 staff and authorised third-party processors who have a specific, documented need to access it. Role-based access controls and audit logging are enforced across all internal systems.
• Data Segregation: Financial transaction data, identity documents, and gameplay records are stored in logically segregated databases with separate access controls to limit exposure in the event of a system compromise.
• Regular Security Audits: 7p774's platform infrastructure undergoes periodic penetration testing and vulnerability assessments conducted by independent security professionals.

6.2 Data Breach Response

In the event of a confirmed personal data breach that poses a risk to affected individuals, 7p774 will notify affected players within a reasonable timeframe, explaining the nature of the breach, the categories of data involved, the likely consequences, and the steps taken to address the breach and prevent recurrence. Notifications will be sent to your registered email address. 7p774 maintains a documented incident response plan that is tested and reviewed annually.

7. Your Data Rights

As a 7p774 player, you hold specific rights over the personal data that 7p774 processes about you. 7p774 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact our support team via live chat or email our Data Protection Officer at the address in Section 9.

7.1 How to Submit a Data Rights Request

To exercise any of the rights listed above, please contact 7p774 through one of the following channels: live chat inside your account dashboard (available 24/7), or by emailing our Data Protection Officer at the address provided in Section 9. We will acknowledge your request within 3 business days and aim to fulfil it within 30 calendar days. In complex cases we may extend this period by up to an additional 30 days, in which case we will inform you of the extension and the reason for it. Identity verification may be required before we can action your request to protect against fraudulent data requests from third parties.

8. Data Retention

7p774 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. Once data is no longer required, it is securely deleted, anonymised, or pseudonymised in a manner that prevents re-identification.

When a player requests account closure, 7p774 will deactivate the account and remove it from active systems. However, records required for AML compliance, responsible gaming obligations, or dispute resolution will be retained in secure, access-restricted archival storage for the periods set out in the table above. You will be informed of applicable retention periods when you submit an account closure or data erasure request.

9. Contact & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise a data right, want to report a privacy concern, or wish to withdraw consent for any form of data processing, please contact 7p774 through the following channels. All privacy-related enquiries are handled by our dedicated Data Protection Officer (DPO), who operates independently of commercial and marketing functions to ensure impartiality.

9.1 Contact Details

• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget inside your 7p774 account dashboard. Average response time is under 90 seconds during Bangladesh Standard Time (BST, UTC+6) peak hours.
• Email (plain text — not clickable): support@7p774.com — responses typically within 2 hours during BST peak hours.
• Data Protection Officer (DPO): Privacy-specific requests (data access, erasure, portability, objection) submitted via the above email are automatically routed to the DPO for handling. Please include "Privacy Request" in the subject line of your email.

9.2 Policy Updates

7p774 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform features, or data processing practices. When we make material changes to this Policy, we will notify registered players via email and display a prominent notice on the 7p774 platform for a minimum of 30 days before the changes take effect. The version number and effective date at the top of this Policy will always reflect the most current version. Your continued use of the 7p774 platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.

We encourage all players to review this Privacy Policy periodically so that you remain informed about how 7p774 protects your personal data. If you disagree with any update to this Policy, you should contact our support team and, if necessary, request account closure before the new Policy takes effect.